FAQs
Here you'll find answers to the questions clients ask most before we start working together — process, timelines, platforms, and what it's actually like to work with me.
If something's not covered here, please get in touch.
I know my website needs work, but I’m not sure where to start. Can you help? +
Absolutely. You don’t need to arrive with everything figured out. We’ll talk through your business, what’s working, what isn’t, and where you’d like to go. From there, I can recommend what you actually need — whether that’s a new website, a refresh, some brand refinement, or simply a clearer direction.
Do I need a new brand before we design my website? +
Not necessarily. If you already have a strong identity that still feels right for your business, we can absolutely work with it. If things feel a little disconnected or dated, we can refine your existing brand as part of the website process so everything feels considered and cohesive.
What types of businesses do you work with? +
I work with allied health practitioners, wellness businesses and design-led studios, as well as architects, interior designers and other service-based businesses that care about how they present themselves. The common thread is simply a value for thoughtful, intentional design.
What sets Whitespace Studio apart? +
Whitespace is deliberately small and personal. You work directly with me throughout the project, from the first conversation through to launch. My background spans graphic design, architecture and interiors, which means I tend to look at the whole picture — not simply how something looks, but how it works and how it feels.
Do you provide both branding and website design? +
Yes. Website design and development is at the heart of what I do, with branding, print and other design support available where it makes sense. This means your website and visual identity can be considered together rather than treated as separate pieces.
What platforms do you build websites on? +
I build primarily on WordPress and Squarespace, choosing the platform that best suits your business, your content and how you’ll need to manage the site once it’s live. The aim is always a beautiful website that is also straightforward for you to live with.
Can you redesign my existing website, or do we need to start again? +
Both are possible. Sometimes an existing site has good bones and simply needs a more considered design, clearer structure and better user experience. Other times, starting fresh gives us much more freedom. I’ll recommend the approach that makes the most sense rather than rebuilding for the sake of it.
How involved do I need to be during the process? +
It’s collaborative, but it shouldn’t feel like another job on your list. I’ll guide the process, keep things clear and let you know exactly what I need from you and when. Your input matters, but you won’t be left trying to manage the design process yourself.
Do you only work with clients in Perth? +
Not at all. I’m based in Perth, Western Australia, but work with clients across Australia and internationally. The entire design process can be managed remotely, so location rarely gets in the way of a good project.
How do we get started? +
Start by getting in touch and telling me a little about your business and what you have in mind. I’ll come back to you with the next steps, and we can have a conversation about your project, timing and what would be the best fit.
